On Tap News

RSA Courses Now In Ballarat

On Tap Liquor Consulting, in partnership with the Robust Investments Pty Ltd (RTO 21718), delivers an accredited RSA training course at various locations throughout Victoria. We are excited to announce that we are now able to offer this RSA training in Ballarat at competitive prices! We will be holding regular RSA training sessions in Ballarat so keep an eye on our accredited industry training page for upcoming dates.

ABOUT THE BALLARAT RSA TRAINING COURSE

What You Learn:

Undertaking an approved Responsible Service of Alcohol (RSA) training program gives participants the skills and knowledge necessary to contribute to a safe, enjoyable environment in licensed premises.

Face-to-face RSA training is mandatory for licensees and staff selling, offering or serving liquor for general, on-premises, late night and packaged liquor licenses. Licensees and staff subject to mandatory RSA training requirements have one month from the date on which they first sell, offer for sale or serve liquor on the licensed premises to complete an RSA training program. This initial program must be delivered face-to-face. They will then need to complete the VCGLR approved RSA Training Refresher within three years of completing their last RSA training program.

Our RSA training is delivered face to face which will provide you with instant support and guidance for any questions which may arise. We keep our class sizes low to ensure more one-on-one time with each student.

The RSA program covers a range of topics including:

  • problems associated with excessive consumption;
  • alcohol and the law;
  • the question of who is responsible for RSA;
  • facts about alcohol;
  • improving the atmosphere of your premises; and
  • handling difficult customers.

Duration:  

4 hours.

Please note: 

An understanding of spoken and written English is expected for successful completion of this course.

What You Get:

You will learn the skills and knowledge required to work within a licensed venue.

On successful completion of the course you will receive a Victorian RSA certificate.

Materials to Bring: 

Please bring along a pen and some form of photo ID (such as a drivers licence or passport).

Dress Code:  

Neat Casual.

Bookings for all of our upcoming courses, including the new entrant training and our RSA courses, are available via our Accredited Industry Training Page!


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