On Tap News

The Future of Liquor Compliance Is Here


After witnessing first hand the issues related to paper based compliance at licensed venues across the state, two former Victorian Commission for Gambling and Liquor Regulation (VCGLR) inspectors realised how invaluable an internet based system would be in ensuring compliance paper work associated with the day to day operations of a licensed venue was not lost, inaccessible or followed up on.

Both Stephan Jerman and James Robson launched their liquor consulting firm, On Tap Liquor Consulting, in 2013 and have been assisting licensees across Victoria ever since.

‘The biggest issue facing licensees in the current climate is maintaining compliance with administrative requirements on an ongoing basis’ Jerman says.

Robson points out that approximately 20 to 30 per cent of compliance inspections conducted in Victoria at licensed venues end up in a breach of legislation being detected and that its pretty easy to trip yourself up on basic compliance mistakes. Jerman explains that the most commonly detected breaches at licensed venues are that of the Responsible Service of Alcohol Training (RSA) requirements.

With this idea in mind, Jerman and Robson knew a change in the industry was required and sought the help of Marc Steinlein and Chris Wingard, both experts in the IT industry. ComplyCloud Pty Ltd was born.



In nutshell? Liquor Licence Compliance Made Easy.

To assist owners and operators keep on top of their compliance requirements, the team at ComplyCloud Pty Ltd have been working tirelessly for the past three years developing a product which they believe will simplify the compliance regime imposed on venues; ComplyCloud.

ComplyCloud is a cloud based web application which essentially automates the management of key compliance related documentation, and issues email reminders when important dates, such as RSA training renewal, are approaching. The system is available at any time, on any day, and is accessible via any device which supports web browsing; smart phones, tablets, laptops, desktops, electronic POS systems…… the list goes on!

It is exciting times at the ComplyCloud office as the initial system build has finished, and is available for venue operators to register and start reaping the benefits. It offers various access/permission levels for a variety of users working within a liquor venue and is also set up to prompt users regarding important compliance actions and dates through simple email alerts. Its biggest claim to fame however is it’s accessible every day from any internet capable device. This means it will be easy to maintain compliance.

ComplyCloud will play a major role in assisting venue operators, in particular those venue operators required to maintain RSA training of staff, to comply and assist in reducing their overall operating risks. At its most basic level, ComplyCloud is an RSA training register online and available at any time. It includes functionality to store all licence and plan documents, staff RSA certificates, inspection records and includes an alert system to remind of upcoming inspections. The system has the ability to produce and reproduce compliance and venue documentation on demand, quickly and easily.


Email Reminders

The ComplyCloud system will send you email reminders for when you and your staff are due to refresh their RSA training, helping you to avoid unnecessary compliance issues. ComplyCloud is a near fool proof system, meaning you will never miss another RSA refresher as long as you read your emails:


Are your ready to be inspected?

The ComplyCloud systems keeps all of your documentation in one place and makes it easily accessible when needed. RSA certificates, RSA Training Registers, red line plans and all other compliance related documentation is electronically stored and available:


Everything you need is all in one place:

Instead of the traditional method of looking firth locating the venue compliance folder and then looking through folder after folder, all of which are hidden away in a cupboard somewhere, It is now as simple as logging in to ComplyCloud to get what you need quickly. The account holder can create access level for users from Admin  to User access whom can just perform basic functions for inspections.


Available Any Time, Anywhere

The system is available any time on any web enabled device


Are you as excited as we are about this brand new system? Want to know more information about ComplyCloud?

To be among the first to sign up to ComplyCloud, visit www.complycloud.com.au and you will have taken your first steps into the future of liquor compliance!

If you would like to see a demonstration of the system contact either ComplyCloud, or On Tap Liquor Consulting today!

ComplyCloud Pty Ltd can be contacted via the following:

Phone: 1300 792 950

Email: enquiries@complycloud.com.au

Post: PO Box 7, Ballan, VIC, 3342

On Tap Liquor Consulting can also provide you with further details. Please visit our contact us page to get in touch!


*ComplyCloud is only available in Victoria at the present time with future release to other states to follow soon.